Sales Executive

• Maharashtra
• Sales And Marketing Executive
• Post Valid Upto: 15^th Oct - 2024

• Salary Details: 40,000 INR + Incentive
• Working Hours : Monday to Saturday 10 A.M. to 8 P.M.

• Experience : work: 5 year (Preferred)
• Education: Bachelor’s (Preferred)

• job location: Maharashtra
• Job Type: Full-time

• Language: Marathi, English, Hindi
• Schedule: Day shift

Hiring 4 Candidates for this role

We are seeking an experienced Hotel Software Salesman with a minimum of 3 years of job experience in selling hotel software solutions in Dhanbad, Bokaro, Durgapur, Deoghar region. As a Salesman, your role will be to promote and sell our hotel software (PMS) & Hotel Business Development products (Like- Digital Marketing, Revenue Management, Website etc.) to potential clients in the region. You should have a proven track record in sales within the hotel software industry and possess in-depth knowledge of the hospitality industry. Fluency in English, Hindi, and Oriya is required for effective communication with clients in the region.

Responsibilities:

• Lead Generation: Identify and pursue potential customers in the Odisha region through various channels, including cold calling, email campaigns, networking events, and referrals.
• Product Presentation: Conduct comprehensive and persuasive product presentations to potential clients, highlighting the features and benefits of our hotel software solutions that meet their specific needs.
• Proposal Development: Prepare detailed and customized proposals, including pricing, implementation timelines, and scope of services, to present to potential clients.

• Negotiation and Closing: Skillfully negotiate terms and pricing with customers, addressing any concerns or objections they may have, and successfully close sales deals.
• Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction and fostering long-term partnerships.
• Industry Knowledge: Stay up to date with the latest trends, technologies, and developments in the hotel software and hospitality industry to effectively position our products and differentiate them from competitors.
• CRM Management: Maintain accurate and up-to-date records of customer interactions, sales activities, and opportunities in the customer relationship management (CRM) system.

Requirements:

• Minimum 3 years of experience in selling hotel software solutions in Maharashtra.
• Fluency in spoken Marathi, English & Hindi.
• Proven track record in sales within the hotel software industry.
• In-depth knowledge of the hospitality industry, including hotel operations and challenges faced by hoteliers.
• Excellent communication, presentation, and interpersonal skills.
• Ability to understand customer requirements and provide suitable software solutions.
• Results-oriented mindset with a demonstrated ability to meet sales targets.
• Familiarity with CRM software and sales tools for lead management.
• Willingness to travel within the Dhanbad surrounding region as required.

Telecaller

• Kolkata
• Telecaller- Executive
• Post Valid Upto

• Salary Details: 15,000 INR + Incentive
• Working Hours : Monday to Saturday 10 A.M. to 8 P.M.

• Experience : 3 year (Preferred)
• Education: Bachelor’s (Preferred)

• job location: West Bengal
• Job Type: Full-time

• Language: Bengali,English, Hindi
• Schedule: Day shift

Hiring 4 Candidates for this role

As a Hotel Online Booking Call Center Agent, your main responsibility is call guest to collect advance amount to confirm his/her booking, & handle incoming calls from customers seeking to make hotel reservations. You will provide exceptional customer service and assist callers in booking accommodations, answering questions about rates, availability, and hotel amenities. Your goal will be to ensure a seamless and positive booking experience for customers while promoting the hotel's services and maximizing revenue opportunities.

Responsibilities:

• Call Guest who has booked room by online OTA (like booking.com) and collect advance to confirm his/her booking.
• Answer incoming calls promptly and professionally, providing excellent customer service. Assist customers in making hotel reservations by accurately entering their information into the reservation system.
• Provide information about room availability, rates, packages, and promotions to help customers make informed booking decisions.

• Handle customer inquiries, complaints, and requests in a friendly and efficient manner, resolving issues to ensure customer satisfaction.
• Process customer payments securely and accurately, following the hotel's payment procedures.
• Maintain accurate and detailed records of customer interactions, reservations, and transactions in the call center system.
• Stay updated on the hotel's offerings, policies, and promotions to provide accurate and up-to-date information to customers.

Requirements:

• Previous experience in a call center or customer service role, preferably in the hospitality industry or hotel reservations.
• Excellent verbal and written communication skills with a friendly and professional phone manner.
• Strong attention to detail to accurately enter customer information and reservation details. Familiarity with hotel booking systems and online travel platforms.
• Knowledge of hotel policies, room types, rates, and amenities to provide accurate information to customers.
• Ability to handle a high volume of calls while maintaining a positive and patient attitude.
• Proficiency in using computer systems.
• Flexibility to work in shifts, including evenings and weekends.