“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.” ― Sam Walton So, if the end result is customer satisfaction, your business...
Continue ReadingCharge All Your Travel Electronics Charge all your travel electronics at home before any business trip. Your phone battery can die quickly due to Calls and emails. So, a power bank can come in handy. Hydrate Make sure that you...
Continue ReadingThere are mainly two types of Property Management Software: The archaic locally installed PMS and The cloud-based hospitality software. Local Property Management Systems operate where the software is installed on computers. Many Hotels are still using this type of...
Continue ReadingA satisfied customer is the best business strategy of all! Build impression with “Visible Cleaning”Most Hotels execute cleaning and maintenance of hotel facilities such as Swimming Pools, Changing Rooms, Toilets, Gyms,Conference Rooms, and Corridors when they are closed...
Continue ReadingAmong the myriad technological advancements, Property Management Systems (PMS) stand out as a cornerstone for modern hotel operations. This blog explores the various aspects of Property Management Systems in the hotel industry, their functions, types, and comparisons, along with insights...
Continue ReadingAs your Hotel’s Revenue Manager Booking Master’s primary job and responsibility would revolve around maximizing your revenue through pricing and inventory management that will maximize your hotel’s profitability and meet its strategic goals. Basically, Booking Master’s Revenue Management System will...
Continue ReadingDistribution Channel in the Hotel Industry In the Hotel Industry, a Distribution Channel refers to a chain of intermediaries involved in getting the product, in this case, a hotel room or service from the Hotelier to the customer. This can be...
Continue Reading“A good reputation for yourself and your company is an invaluable asset not reflected in the balance sheets.”-Li Ka-ShingOnline Reputation Management or ORM, of your Hotel/Property, is the process of managing and maintaining thepublic perception of a brand/business online. ORM...
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